FAQ

This is our FAQ page. If you still don't find an answer make sure to contact us!

When was Pack of Slime created?
Pack of Slime was founded in 2015.

Do you do international shipping?
Yes! 

What forms of payment do you accept?
We accept credit, debit, PayPal, Apple Pay and Shopify Pay

When will you receive your item?
All orders usually process within 1-7 days. Once shipped all US orders will take around 3-4 days

Do you have a return policy? If so, what is it?
All purchases are final, we do not offer refunds or returns.

How will I know my order has shipped?
We will provide you with a tracking number as well as send you a email notification upon mailing your order.

Can I cancel or even change my order?
Yes, please contact us before your item has shipped and our team will be happy to assist you.

My Slime is sticky. What should I do?
Mix 1 cup of warm water with your provided borax, until dissolved. Add a few drops into your slime, or dip your fingers into the solution and knead the slime. Stickiness is a result of warm weather or not washing your hands. Adding too much of your activator (borax solution) will cause the slime to not stretch.

Is the slime edible?
NO! The slime is not edible. Do not eat the slime.

Does the slime contain borax?
Yes

What is the return address?
PO Box 586, Orland Park IL 60462